Telecom Companies Ordered To Have Emergency Roaming Measures After Rogers Outage

Canada's telecom companies have been given two months to come up with a plan on emergency roaming after that network outage with Rogers Communications stalled service for millions of customers last Friday.

Canada's telecom companies have been given two months to come up with a plan on emergency roaming after that network outage with Rogers Communications stalled service for millions of customers last Friday.

Innovation Minister François-Philippe Champagne said Monday that telecoms have been given 60 days to come up with formal agreements on emergency roaming, mutual assistance in outages, and a protocol for communicating with the public and authorities during widespread disruptions.

Champagne said he spoke with representatives from seven telecom companies – Rogers, Telus, Bell, Videotron, Shaw, SaskTel, and Eastlink. “The focus of the call was very much around resiliency of our network across Canada,” he said.

He's also ordered them to work together during future outages.