Comox Valley RCMP Warning About Rising Remote Desktop Scams

The Comox Valley RCMP is issuing a warning to residents about a concerning scam involving remote desktop access that has targeted several victims here locally.

Scammers are contacting potential victims under false pretenses such as bank security issues, software fixes, investment opportunities or anything else they come up with.

They often pose as representatives from well-known companies like Microsoft, Amazon, or popular tech support services.

They persuade victims to download free remote desktop software, such as AnyDesk, and ask for their Remote Desktop ID, allowing complete access to the victim’s computer.

Once access is granted, scammers often direct victims to log into their bank or investment accounts.

This gives them an opportunity to withdraw/transfer money, collect sensitive data, steal personal information, and install malware.

RCMP say you should never allow remote access to your computer unless you have initiated contact and are certain of the support source.

It’s also suggested you be aware of unsolicited communication via phone, email, or pop-up messages asking for remote access. Scammers can spoof caller IDs to appear as legitimate companies, so it's best to always independently verify by contacting the company directly through their official contact information.

And protect your passwords: Never share passwords or grant access without verifying the request’s authenticity.

You can find more information on frauds and scams throughout Canada, at Canadian Anti-Fraud Centre.